bad customer service fiesta!
It's 00:45 EST, and I'm writing this from Terminal 1 of Pearson International Airport.
"But Mike," you ask, "shouldn't you be in your nice new apartment, cuddling with your beautiful girlfriend right now?"
Aha, my readers, you're very observant! I should be in my new NYC home right now, but Air Canada cancelled my flight out of Vancouver, booked me on a later one, and thus deprived me of any chance to fix the problems associated with a big electrical storm over the east coast when I arrived in Toronto. The fuckers won't even spring for a hotel for me. And to top it all off, they accidentally sent one of my bags to Newark, New Jersey tonight. Their response? *shrug*
Now as most of you know I'm a fairly even-tempred guy, and am loath to stand up and say to someone "you've treated me unfairly," but sweet jesus this is awful! They won't even give me a freaking gift certificate to a restaurant to buy a sandwich!
Did I mention that in order to make the next flight (which, by the way is at 8:30am tomorrow) I had to claim my bags (which is how I realized one of them has already become an American resident), and now I have to wait til 5:30am, when the customs and security offices open again, so I can go through all my baggage/customs bullshit all over again a second time? Yay!
Oh, oh! AND... While I was in line to check my bags in Vancouver I got a call on my shitty Bell Canada Celphone. "This is VISA calling, are you aware Bell Canada just tried to charge you $900?" Thank goodness I used my low-limit visa when I set up that account. Now the fuckers will have to explain why they want nearly a grand for one month of phone service. A word to the wise: DON'T EVER EVER USE BELL CANADA. They have done nothing but fuck me over since I got this phone plan, and I have been stupid enough to not do anything about it. No more. Maybe it's just the tiredness talking, but I'm mighty pissed at them and their service, and I hope to hell they admit whatever mistake they've made so I don't have to do anything rash.
Okay, deep breaths now...Not too deep because I don't want to fall asleep or anything, but calming....okay.
I certainly hope I have better experiences once I get settled in NY. Although I have heard that there can be some "special" types of customer service there. Fingers crossed.
"But Mike," you ask, "shouldn't you be in your nice new apartment, cuddling with your beautiful girlfriend right now?"
Aha, my readers, you're very observant! I should be in my new NYC home right now, but Air Canada cancelled my flight out of Vancouver, booked me on a later one, and thus deprived me of any chance to fix the problems associated with a big electrical storm over the east coast when I arrived in Toronto. The fuckers won't even spring for a hotel for me. And to top it all off, they accidentally sent one of my bags to Newark, New Jersey tonight. Their response? *shrug*
Now as most of you know I'm a fairly even-tempred guy, and am loath to stand up and say to someone "you've treated me unfairly," but sweet jesus this is awful! They won't even give me a freaking gift certificate to a restaurant to buy a sandwich!
Did I mention that in order to make the next flight (which, by the way is at 8:30am tomorrow) I had to claim my bags (which is how I realized one of them has already become an American resident), and now I have to wait til 5:30am, when the customs and security offices open again, so I can go through all my baggage/customs bullshit all over again a second time? Yay!
Oh, oh! AND... While I was in line to check my bags in Vancouver I got a call on my shitty Bell Canada Celphone. "This is VISA calling, are you aware Bell Canada just tried to charge you $900?" Thank goodness I used my low-limit visa when I set up that account. Now the fuckers will have to explain why they want nearly a grand for one month of phone service. A word to the wise: DON'T EVER EVER USE BELL CANADA. They have done nothing but fuck me over since I got this phone plan, and I have been stupid enough to not do anything about it. No more. Maybe it's just the tiredness talking, but I'm mighty pissed at them and their service, and I hope to hell they admit whatever mistake they've made so I don't have to do anything rash.
Okay, deep breaths now...Not too deep because I don't want to fall asleep or anything, but calming....okay.
I certainly hope I have better experiences once I get settled in NY. Although I have heard that there can be some "special" types of customer service there. Fingers crossed.
posted by Mike at 9:41 PM
1 Comments:
Not only that, but I partially lost it at a thick banker yesterday - I think I'm becoming a true New Yorker!
Hope all's well in Throatsville...
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